Cart 0
Cart 0

Shipping policy

Digital Products

All digital products are delivered directly to your email inbox for instant download.

Our digital products (eBooks) are delivered in PDF format in which you'll need Adobe Reader to open a PDF file. If a product you purchase contains more than one PDF file, you will receive a zip file.

To unzip a zip file using Windows; download the zip file on your computer, then right click the file and click on extract all. If using a Mac; download the file, then right click and click on open with. If downloading from a mobile device, you may need an app to download zip files.

If for some reason, you do not receive the download link, please email us at: info@livingourpriorities.com

Mail Club Subscriptions

Mail Club Subscriptions are mailed by the 10th of each month, via USPS standard mail with a first class stamp. Therefore, tracking is not available.

Mail Club Subscriptions  (International Orders)

We ship our mail club subscription worldwide from our headquarters in Nevada, USA! Subscriptions are mailed by the 10th of each month via standard mail with an international first class stamp. Therefore, tracking is not available.

However, please read the following important details regarding international orders before subscribing:

  • Customs Fees, VAT, and Duties Are Not Included: The price of your subscription and shipping at checkout covers only the item cost and the international postal stamp. It does not include your local country's import value-added tax (VAT), customs duties, or postal handling charges, if applicable.
  • Responsibility Upon Arrival: When your package arrives in your destination country, local customs or your domestic postal carrier (such as Royal Mail, Canada Post, etc.) may hold the mail until these additional local fees are paid. 
  • Refused or Unclaimed Packages: If you decline to pay the required import duties or refuse delivery at your local post office, the package will either be abandoned or returned to us in Nevada. We cannot issue refunds for subscription mailers that are abandoned, returned, or destroyed due to unpaid customs fees.
  • Recurring Subscriptions: By subscribing to our mail club subscription, you acknowledge that you understand your local government may assess these secondary import fees on each recurring monthly shipment.

Please check with your local customs office for more information before placing your order if you have other questions. 

Lost Mail

As wonderful as snail mail can be, sometimes envelopes get lost or damaged along the way. If you’ve waited the standard delivery time; up to 10 days in the U.S. or up to 4 weeks internationally, and your envelope still hasn’t arrived, please email us at: info@livingourpriorities.com. 

We'll be happy to send a replacement if supplies are available. If a replacement isn’t possible, We'll provide a refund for that month.

Before reaching out, please check your subscription receipt to confirm that the shipping address you provided is correct.